Billing & Pricing
Verve Family Doctors is a private billing practice and fees are payable at the time of consultation.
The fees at Verve Family Doctors are determined by a combination of factors including the Australian Medical Association recommended rates and costs associated with running a medical practice. These fees are as at 01/07/24.
Please note that payment is required at the time of the consultation. Any payments made after that day will incur a $10 surcharge to cover administration costs. A minimum of 4 hours notice is required to cancel appointments. Any appointments cancelled with fewer than 4 hours notice will incur a fee equal to 50% of the estimated consultation fee and there is no medicare rebate for this.
These fees below are indicative of fees billed by doctors in the practice and patients should be aware that individual doctors may bill at different rates. Charges will vary depending on the length of time you spend with the doctor and the complexity of your medical condition.
| Service | Fee | Medicare Rebate | Out of Pocket |
|---|---|---|---|
| Brief consultation (face to face and telehealth) |
$62.00 | $19.60 | $42.40 |
| Standard consultation <15 minutes (face to face and telehealth) |
$1o2.00 | $42.85 | $59.15 |
| Extended consultation <30 minutes |
$155.00 | $82.90 | $72.10 |
| Prolonged consultation <45 minutes |
$205.00 | $122.15 | $82.85 |
| Full skin check | $168.00 | $82.90 | $85.10 |
| Full skin check – Pensioner |
$122.00 | $82.90 | $39.10 |
| Dressing Fee – simple | $72.85 | $42.85 | $30 |
| Dressing Fee – Complex | $112.90 | $82.90 | $30 |
AGED PENSIONERS AND DVA PATIENTS
Aged pensioners (>65years old) and DVA patients will be bulk billed for normal consultations. There is also a reduced fee for Health Care Care holders and pensioners aged <65years old ($37 out of pocket). Please note that all fees are at the doctors’ discretion.
For more information on what is available for DVA patients, this website gives some helpful insight into what there is and how it can be used: https://www.dva.gov.au/get-support/financial-support/discounts-and-concessions/concessions-victoria
CLAIMING
The practice now offers Medicare Ezyclaim: for eligible services your Medicare Rebate is paid back to your EFTPOS CARD immediately after you have paid your account at the practice. This requires a savings or cheque account with a pin number, Medicare will not put the rebate into a credit account.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Allied Health refunds can be rebated through HiCaps.
FORMS OF PAYMENT
- Cash, EFTPOS, Visa, MasterCard, American Express accepted
- Credit card telephone payments accepted
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise. There is a $10 fee for non payment on the day of appointment.
CANCELLATION POLICY
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. A fee will be charged for failure to attend or cancellation at short notice ( less than 4 hours). (Please note: this fee is not Medicare relatable)
AFTER HOURS
A $15 surcharge will apply to after hours consultations (between 4.30pm-8pm and on Saturdays). Aged pensioners will be out of pocket $40 and HHC holders and pensioners aged <65yo will be $45 out of pocket.
FACILITY FEES
Please note we do charge a treatment room fee for the use of our practice nurse, dressings, equipment and materials. There is no Medicare rebate for this fee. For further details please speak to your Doctor or Nurse.
There is an additional procedure fee for procedures, the cost varies with the type of procedure and its complexity; please ensure you enquire about any costs prior to the procedure. There is no Medicare rebate for this fee. For further details please speak to your Doctor or Nurse.
Medical consumables used as part of your treatment may attract a separate fee.
Travel vaccines will incur an additional fee.
A more comprehensive list of fees is displayed in our waiting room area. Please ask our reception staff if you have any questions about fees that are not addressed by the information displayed. It is practice policy that all accounts are settled in full on the day of your consultation.